1) RETURN POLICY
• All sales are final and only qualify for a return if your item(s) is damaged/defective from the manufacturer or you were sent the wrong item.
• There are no refunds.
• All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
• Shipping and handling fees are also non-refundable, including all refused and unaccepted packages.
• Items must be in their original condition (unwashed, unworn) with the original packaging to receive store credit or an exchange.
• No refund is issued after 14 days
• All $5 Sale items are final sale and will not be accepted for returns. Only exchanges will be allowed from damages.
2) DAMAGED/DEFECTIVE
• Damaged or defective items may be returned for store credit only.
• Please contact us to notify us within 5 business days from the delivered date if any items are damaged or defective.
• When contacting us regarding a damaged or defective item(s), please provide to us pictures of the damage (close-up and full shot), your invoice number, style number, color, size, and number of damaged or defective item(s). It can take 1-3 business days to investigate.
• The final RA approval will be done by the vendor.
3) INCORRECT ITEM(S)
• Please contact us within 5 business days from the delivered date.
• Store credit: If the vendor approves, we will send you a return label and process a store credit for the wrong item once it has been received.
• Correct item to be reshipped:
• We will work to arrange a reshipment for you. This will be based on product availability. If the product is no longer available, store credit will be applied.
• Items that are sent outside of its original condition/packaging will not be accepted by the vendors and will not be eligible for store credit.
If you have any other questions about the return policy, you can contact us directly.
Tel: 213-488-9955
Email: info@allierose.com
• All sales are final and only qualify for a return if your item(s) is damaged/defective from the manufacturer or you were sent the wrong item.
• There are no refunds.
• All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
• Shipping and handling fees are also non-refundable, including all refused and unaccepted packages.
• Items must be in their original condition (unwashed, unworn) with the original packaging to receive store credit or an exchange.
• No refund is issued after 14 days
• All $5 Sale items are final sale and will not be accepted for returns. Only exchanges will be allowed from damages.
2) DAMAGED/DEFECTIVE
• Damaged or defective items may be returned for store credit only.
• Please contact us to notify us within 5 business days from the delivered date if any items are damaged or defective.
• When contacting us regarding a damaged or defective item(s), please provide to us pictures of the damage (close-up and full shot), your invoice number, style number, color, size, and number of damaged or defective item(s). It can take 1-3 business days to investigate.
• The final RA approval will be done by the vendor.
3) INCORRECT ITEM(S)
• Please contact us within 5 business days from the delivered date.
• Store credit: If the vendor approves, we will send you a return label and process a store credit for the wrong item once it has been received.
• Correct item to be reshipped:
• We will work to arrange a reshipment for you. This will be based on product availability. If the product is no longer available, store credit will be applied.
• Items that are sent outside of its original condition/packaging will not be accepted by the vendors and will not be eligible for store credit.
If you have any other questions about the return policy, you can contact us directly.
Tel: 213-488-9955
Email: info@allierose.com